1. Introduction

Vista Trinity LLP ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our shipping and logistics services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our website
Request a quote or inquiry
Subscribe to our newsletter
Contact us via email, phone, or WhatsApp
Engage our shipping and logistics services

This information may include:

Name and contact details (email, phone number, address)
Company name and business information
Shipping details and cargo information
Payment and billing information
Any other information you choose to provide

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website addresses
Geographic location data

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and managing our shipping and logistics services
Processing and fulfilling your service requests
Communicating with you about your inquiries and shipments
Sending promotional communications (with your consent)
Improving our website and services
Complying with legal obligations and regulations
Protecting against fraudulent or illegal activity

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., shipping carriers, customs brokers)
Legal Requirements: If required by law, court order, or governmental authority
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
With Your Consent: We may share your information for any other purpose with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For shipping records, we may retain information for up to 7 years as required by Indian customs and trade regulations.

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate personal data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications
Lodge a complaint with a supervisory authority

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

11. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Vista Trinity LLP
Om Sai Complex - 1, Akurli, Panvel Paradise Road
Panvel - 410206, Maharashtra, India
Email: vistatrinityllp@gmail.com
Phone: +91 7506291929